| Message contains | One SMS holds | Joined messages, each part holds |
|---|---|---|
| Plain letters, digits, basic punctuation (GSM 7-bit) | 160 characters | 153 characters |
| Any emoji or special symbol (Unicode) | 70 characters | 67 characters |
- Kiswahili fits in plain characters — no extra cost for writing in Kiswahili.
- Curly quotes (“ ”), long dashes (—) and emoji switch the whole message to Unicode and more than double its cost. Write straight quotes and hyphens.
- Put the sender name in the sender ID, not in the text, when you can.
- Test a template with real long names before a bulk send; one long name can push every message to two parts.